In a surprising comeback story, Aaron Kaplan has been named worldwide head of scripted TV and packaging at William Morris. Move comes barely six months after Kaplan was demoted by his former boss, ...

Altitude Software and Spanlink Communications today announced a partnership that enables Spanlink to resell Altitude's agent script development tools and unified desktop solution. These offerings ...

RightNow Technologies has gone deep with contact center functionality in November 08, the latest quarterly update of its flagship Software as a Service CRM application. The new version builds on ...

EXCLUSIVE: After spending 17 years at CAA and the last three at ICM, David Styne is leaving the agency business to focus on a new career as a screenwriter. This comes after he made a sale on the first ...